Privacy Policy
Last Updated: [12/26/2025]
This Privacy Policy describes how TIRE RENEW LLC (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, purchase our retreaded tires or related services, or interact with our customer support. By using our services, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, and vehicle details (e.g., make, model, year) to ensure proper tire fitment.
Payment Information: Payment details processed securely through third-party payment processors (e.g., PayPal, Stripe). We do not store full credit card information.
Order Information: Products purchased, order history, warranty claims, and service preferences.
Technical Information: IP address, browser type, cookies, and browsing behavior to improve website functionality .
2. How We Use Your Information
We use your information to:
Process orders, fulfill warranties, and arrange shipping for tires and services.
Provide customer support, including tire maintenance advice and post-purchase assistance.
Improve our website, product offerings, and customer experience.
Send order confirmations, service updates, and promotional materials (with your consent).
Prevent fraud and protect our platform from unauthorized activities.
3. Sharing Your Information
We may share your information with trusted third parties only as necessary:
Shipping carriers (e.g., FedEx, UPS) to deliver tires to your location.
Payment processors to complete transactions securely.
Service providers who assist in website operations, customer service, or marketing .
We do not sell or rent your personal data to third parties for marketing purposes.
4. Cookies and Tracking Technologies
We use cookies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings. For details, see our Cookie Policy (if applicable) .
5. Data Security
We implement security measures such as encryption and secure servers to protect your data. However, no online system is entirely risk-free. We recommend safeguarding your account credentials and logging out after use .
6. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Opt out of marketing communications (via “unsubscribe” links in emails).
Restrict or object to data processing under applicable laws (e.g., GDPR, CCPA) .
To exercise these rights, contact us at info@tirerene.wllc.com or +1 209-866-3411.
7. Data Retention
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations (e.g., tax records), or maintain warranty services. Typical retention periods range from 3 to 7 years based on business needs .
8. International Data Transfers
If your data is transferred outside your country (e.g., for cloud storage or support), we ensure safeguards are in place to protect it, such as standard contractual clauses .
9. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated “Last Revised” date. Continued use of our services constitutes acceptance of the revised policy.
10. Contact Us
For questions about this policy or your data, reach out to:
TIRE RENEW LLC
📍 Address: 81 S 14TH ST 326, RICHMOND, IN 47374
📞 Phone: +1 209-866-3411
📧 Email: info@tirerene.wllc.com
Support Hours: Mon–Fri, 8:00 AM – 5:00 PM EST